Shopping Cart Items in Cart
0
Home > Delivery and Returns
 

Delivery and Returns

Delivery:
 
We charge just £8.95 (excl.Vat) to deliver you order to UK Mainland (excluding Scottish Highlands and Northern Ireland) - Please call for quotation.
 
We aim to deliver next working day if possible. (Monday - Friday) - Please allow up to three days for delivery.
 
If you require a definitve delivery time please call our customer service team on 01206 827766.
 
We deliver using our own vehicles over a large area and for nationwide deliveries we use FedEx, UK Mail (Business Post) or Royal Mail. 
 
Areas covered by our own vehicles include:-
 
Colchester, Ipswich, Witham, Braintree, Chelmsford, Sudbury, Clacton and many other areas in Essex and Suffolk.
 
Returns:

To return an item simply call our Customer Service team on 01206 827766 or you can request a return by emailing us at [email protected]

Returns are charged at 15% of your invoice total. Goods must be returned in its original packaging and a saleable condition. You must notify us within 16 days of placing your order if you wish to return an item.

Shortages and damaged goods must be notified to us with three days of receiving your order.

Warranties:

All our goods are fully guaranteed.
 
If any product you receive is faulty or doesn't meet your satisfaction let us know. We will arrange collection and a replacement product or a refund as necessary without query.
 
We want you to be happy with your purchases.
 
 
For more information or assistance call us now on 01206 827766 or email us at [email protected]
Mailing List